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At Milan Flow, every detail matters - in our design and in our service.
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Prefer email? Contact us at info@milanflow.com
Frequently Asked Questions
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All Milan Flow faucets and accessories are crafted from premium SUS 304 stainless steel, 100% lead-free, ensuring durability, safety, and long-lasting beauty. This high-grade material resists corrosion and maintains its finish over time, making it ideal for both kitchens and bathrooms.
To keep your faucet looking like new, clean it regularly with a soft cloth and mild soap. Avoid abrasive sponges or harsh chemicals, as they can damage the finish. For stubborn water spots, gently wipe with a vinegar–water solution, then rinse and dry.
Yes. All our faucets include a 5-year manufacturer’s warranty covering defects in materials or workmanship.
Absolutely. We use lead-free SUS 304 stainless steel and certified components to ensure every Milan Flow faucet meets international safety standards for drinking water.
Most of our faucets include a universal installation kit and instructions for easy DIY setup. However, for the best results, we recommend professional installation, especially for wall-mounted or thermostatic shower systems.
We ship worldwide via UPS, FedEx, and USPS. Orders are typically processed within 2 business days (excluding weekends and holidays). Shipping costs and delivery times vary by location and can be viewed at checkout. Once shipped, you’ll receive tracking information by email.
We offer a 30-day return policy. Items must be unused, in their original packaging, and include proof of purchase. To start a return, contact info@milanflow.com. If approved, we’ll send you a return label and instructions. Returns should be sent to:
7350 N FM 1417 ste 105 + 107, #109, Denison, TX 75020, United States.
